Office Team
William Georgestone
Director
Angelica Andulan
Head of Customer Services
Sharifa Abdul Fatahu
Lettings Assistant
"In-house" is a statement about who works on your property. Our letting agents, property managers, inventory clerks, cleaners and decorators are all AIHPG staff, not third-party contractors on invoice with their own priorities.
Six functional teams, all under one roof. When you ask for a service, the person who turns up is an AIHPG employee from one of these.
Handles every new tenant-find, viewing, referencing pack, and tenancy setup. Writes the listing copy, takes the photography, runs the viewings. Your first point of contact if you are bringing us a new property.
Ongoing rent collection, tenant liaison, routine inspections, repair coordination and Ombudsman-compliant record-keeping. One named account manager per portfolio, with a single point of contact by email, phone and WhatsApp.
EICR, gas safety, EPC, deposit scheme registration, property portal updates, Renters' Rights Act paperwork. Tracks every certificate renewal against every managed property and schedules before expiry.
AIIC-accredited check-in, check-out and mid-term inspection reports. Photographic, legally robust, formatted to meet the standards the PRS Ombudsman applies. Delivered by our sister company Click Inventories.
End-of-tenancy deep cleans, mid-term cleans, and one-off property cleans. Delivered by our sister company ClickCleanit. Scheduled inside the void window, not across it.
In-house painters and small-works team handling cosmetic refreshes, kitchen cabinet respraying, bathroom upgrades, and full refurbishments. Premium paint brand specifications (Farrow & Ball, Little Greene, Dulux Trade) as standard.
We hire for a particular disposition: direct, practical, allergic to jargon, willing to tell a landlord the thing they don't want to hear when that thing is true. The whole team is bought into the business proposition: if we can't justify a line on a quote, the line doesn't belong on the quote.
"Half of property management is having a person to call when something goes wrong. The other half is making sure that person actually picks up.", The operating principle everyone at AIHPG signs up to on day one.
Book a call or a visit. You'll speak to a senior account manager, not a sales agent or a call centre, and get real answers to whatever you're trying to work out.
Pop your details in and we'll reach out your way, at your time. No obligation, no sales pitch, just a real conversation about your property.
We'll be in touch during business hours in the way you picked.